General Patient Information

Comments, Compliments or Suggestions

We constantly strive to give you the best possible care and attention. If you have any suggestions, comments or would like to make a compliment about any aspect of our service, please complete our online form.

Problems or Complaints

If you have a complaint about the surgery or the services we offer, please let us know.

You can contact the Practice Manager, or if you prefer, leave a note or letter at the reception.

Confidentiality

If you wish to speak to the receptionist in confidence, there is a quiet area available away from the main reception. Please ask.

Your personal details will be kept confidential by doctors and our staff members at all times. The practice is registered with the Data Protection Agency and your computer records will be dealt with in accordance to their guidelines.

West Essex Clinical Commissioning Group (WECCG)

WECCG has the responsibility of commissioning healthcare for the population of West Essex.Further information can be found on their website at www.westessexccg.nhs.uk.

GP Average Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in The Hamilton Practice in the last financial year was £60,066  before tax and National Insurance. This is for 5 full time GPs and 2 part time GPs who worked in the practice for more than six months.

However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.